0
100% natural freeze-dried fruits and berries
SHOP
AR
When a Return or Refund is Applicable
You may be eligible for a refund or replacement if any of the following applies:
• The product arrived damaged.
• The packaging was compromised or defective upon delivery.
• You received an incorrect item.
Should any of these situations occur, please contact us within 7 days of receiving your order. You can reach our customer service team at sales@crispydried.com.
To help us assist you efficiently, please provide the following:
• Your order number.
• A photograph clearly showing the issue.
• A brief description of the problem.
Once your request is reviewed and approved, we will either issue a refund to your original payment method or send a replacement. Please note that refund processing times may vary depending on your bank or credit card provider.
Non-Refundable Items
Please be aware that we are unable to accept returns or offer refunds for products that:
• Have been opened or consumed.
• Were purchased by mistake or due to a change of mind.
• Do not meet your personal taste preferences (unless the item is defective).
We recommend reviewing your selections carefully before finalizing your purchase to ensure you’re happy with your choices.
Need more assistance?
For any questions or concerns, don’t hesitate to reach out to us via sales@crispydried.com or message us on WhatsApp. We’re here to support you and make sure your experience with Crispy Dried is a satisfying one.
You may be eligible for a refund or replacement if any of the following applies:
• The product arrived damaged.
• The packaging was compromised or defective upon delivery.
• You received an incorrect item.
Should any of these situations occur, please contact us within 7 days of receiving your order. You can reach our customer service team at sales@crispydried.com.
To help us assist you efficiently, please provide the following:
• Your order number.
• A photograph clearly showing the issue.
• A brief description of the problem.
Once your request is reviewed and approved, we will either issue a refund to your original payment method or send a replacement. Please note that refund processing times may vary depending on your bank or credit card provider.
Non-Refundable Items
Please be aware that we are unable to accept returns or offer refunds for products that:
• Have been opened or consumed.
• Were purchased by mistake or due to a change of mind.
• Do not meet your personal taste preferences (unless the item is defective).
We recommend reviewing your selections carefully before finalizing your purchase to ensure you’re happy with your choices.
Need more assistance?
For any questions or concerns, don’t hesitate to reach out to us via sales@crispydried.com or message us on WhatsApp. We’re here to support you and make sure your experience with Crispy Dried is a satisfying one.
At Crispy Dried, we are committed to delivering high-quality freeze-dried snacks that meet your expectations. While we strive for perfection, we recognize that occasional issues may arise. In such cases, our return and refund policy is designed to ensure your satisfaction and peace of mind.
Return & Refund
